My Account tshiab yuav los

Peb tab tom ua My Account zoo dua nrog cov cuab yeej tshiab thiab nta. Tshawb nrhiav seb qhov kev hloov pauv twg cuam tshuam rau koj.

Tseem Ceeb: Thov xyuas kom tseeb tias koj cov ntaub ntawv tiv tauj tau hloov tshiab hauv My Account kom peb thiaj li ceeb toom rau koj thaum twg My Account tshiab muaj.

FAQs

General

Puas yog kev tsiv mus rau lub platform tshiab yuav cuam tshuam rau kuv qhov kev pabcuam hluav taws xob?

Tsis yog, koj qhov kev pabcuam hluav taws xob yuav tsis raug cuam tshuam. Tus Account My Account uas tau hloov kho tshiab no yog cais los ntawm koj qhov kev pabcuam hluav taws xob.

Kuv tuaj yeem tshaj tawm cov teeb meem li cas?

Yog tias koj xav tau kev pab siv My Account tshiab, thov hu rau peb.

Kuv yuav muab cov lus taw qhia txog My Account tshiab li cas?

Peb xav paub koj xav li cas txog cov cuab yeej thiab cov yam ntxwv tshiab hauv My Account. Thaum koj nkag mus rau hauv lawm, xaiv qhov Give feedback tab nyob rau hauv qab ntawm txhua nplooj ntawv My Account. Peb saib koj lub tswv yim rau nqi thiab siv cov lus taw qhia ntawm cov neeg siv khoom los txhim kho.

Kev tswj hwm tus account

Kuv tus ID nkag mus yuav hloov li cas?

Tsis tau, koj tseem siv tau koj tus ID neeg siv SMUD thiab password tam sim no. Yog tias koj muaj teeb meem nkag mus rau hauv, peb xav kom koj pib dua koj tus password ua ntej koj tiv tauj peb.

Puas yuav siv kuv cov kev ceeb toom thiab kev xaiv ceeb toom mus ntxiv?

Koj cov kev nyiam yuav tsum nqa mus rau lub app tshiab. Tom qab koj nkag mus rau hauv lawm, peb xav kom koj rov xyuas koj cov chaw teeb tsa kom paub tseeb tias txhua yam zoo li yog lawm.

Kuv yuav ua li cas thiaj cia ib tug neeg nkag mus rau My Account kom ruaj ntseg?

Koj tuaj yeem teeb tsa kev nkag mus rau tus qhua rau ib tus neeg koj ntseeg siab. Cov qhua tuaj yeem saib lossis pab tswj koj tus account siv lawv cov ntaub ntawv nkag mus. Yuav ua li cas yog tias kuv yog tus qhua siv thiab tsis pom tus account uas kuv tau siv los nkag mus?

Tus tswv ntawm tus account yuav tsum tau teeb tsa koj qhov kev nkag mus rau qhua dua. Yog tias koj muaj teeb meem, hu rau tus tswv ntawm tus account lossis tiv tauj peb kom tau kev pab.

Kev them nqi

Kuv txoj kev them nyiaj puas yuav raug cawm hauv Kuv Tus Account?

Yog, koj cov kev them nqi thiab kev them nyiaj uas tau khaws cia ua ntej yuav nqa mus rau My Account tshiab.

Kuv puas yuav tau ua dab tsi yog tias kuv siv Auto Bill Pay?

Tsis yog, peb yuav nqa koj daim ntawv sau npe them nqi tsis siv neeg mus.

Kuv yuav ua li cas them nyiaj siv Venmo, Apple Pay, Google Pay lossis PayPal?

Tom qab koj nkag mus rau hauv lawm, mus rau ntawm Daim Ntawv Them Nqi ces xaiv cov txheej txheem them nqi. Xaiv +Ntxiv txoj kev them nyiaj thiab ua raws li cov lus qhia kom xaiv hom kev them nyiaj uas koj xav txuag.

Kev xaiv them nyiaj tshiab

Txhim kho kev them nyiaj nrog Venmo, Apple Pay, Google Them lossis PayPal

Txaus siab rau kev nyab xeeb, yooj yim them nqi nrog peb lub hnab nyiaj digital tshiab. Tam sim no koj tuaj yeem them sai sai nrog koj txoj kev them nyiaj digital uas koj nyiam. Yooj yim, ruaj ntseg thiab yooj yim - tag nrho hauv ib qho chaw.

Ruaj ntseg messaging inbox

Tag nrho koj cov lus tsuas yog nyem tam sim ntawd

Xa cov lus ruaj ntseg rau peb pab neeg txhawb nqa thiab khaws tag nrho koj cov lus hauv ib qho chaw. Peb mam li hais sai sai rau koj cov nqi them nqi, kev them nqi lossis cov lus nug hauv tus account.

Dab tsi tseem zoo li qub

Daim ntawv qhia kev tsis txaus

Tau txais cov ntaub ntawv hais txog kev puas tsuaj tam sim no thiab nrhiav cov xwm txheej cuam tshuam rau koj qhov chaw nyob tshwj xeeb.

Daim duab siv zog

Saib koj lub zog siv hauv daim ntawv qhia yooj yim-rau-pom. Koj tuaj yeem sib piv cov nqi thiab kev siv rau lub sijhawm them nqi dhau los.

Guest nkag

Caw cov qhua tuaj tswj cov nyiaj tshwj xeeb thiab txawm tias teem hnub tas sij hawm rau lawv txoj kev nkag mus. Nws zoo meej rau cov tsev neeg uas sib koom siv nyiaj.

Tswj cov ntawv ceeb toom

Tswj koj cov ntawv ceeb toom hauv My Account kom tau txais cov ntawv ceeb toom los ntawm email, ntawv nyeem lossis lub suab thiab hloov koj cov kev nyiam txhua lub sijhawm.

Kev Them Nyiaj

Ua qhov xav tsis thoob ntawm koj daim nqi los ntawm kev teeb tsa tib lub hlis them nyiaj rau ib xyoos. Qhov no muaj txiaj ntsig zoo thaum siv nyiaj rau koj tsev neeg cov nuj nqis.

Kev npaj them nqi

Xav tau sijhawm ntxiv los them koj daim nqi? Peb muab 3 cov kev xaiv them nqi hloov pauv (kev them nyiaj tsawg kawg nkaus, kev npaj them nqi thiab kev them nyiaj ntxiv) rau cov neeg siv khoom tsim nyog.

Online daim nqi saib

Yooj yim nkag mus rau koj daim nqi tam sim no, sib piv cov nqi nrog cov nqi dhau los thiab rub tawm PDF rau koj cov ntaub ntawv.

Tswj koj qhov kev pabcuam

Yooj yim pib, nres, lossis hloov koj qhov kev pabcuam mus rau qhov chaw nyob tshiab txog li 35 hnub ua ntej, ua kom yooj yim thiab yooj yim rau koj qhov kev pabcuam.

Cov kauj ruam tom ntej

Nyob twj ywm paub txog cov kev hloov tshiab

Xyuas kom tseeb tias koj tus account email yog hloov tshiab kom tau txais cov lus tseem ceeb ntawm My Account ncaj qha rau hauv koj lub inbox.

Tshawb xyuas koj cov ntaub ntawv tam sim no