Contact us
Call 911 to report sparking or downed lines.
Check for outages in your area and get answers to frequently asked questions.
Monday - Friday
Residential: 7 AM - 7 PM
Commercial: 8 AM - 5 PM
Get help faster and email us securely when you log in to My Account.
Monday - Friday, 7 AM - 7 PM
Self-service available 24/7
English: 1-888-742-7683
Español: 1-866-651-4420
TTY for hard of hearing:
1-916-732-6630
TTY after hours: 1-916-732-5596
Monday - Friday, 8 AM - 5 PM
Self-service available 24/7
Construction services:
1-916-732-5700
Resources
Discover the many ways to pay your SMUD bill.
You may qualify for a discount based on your household size and income.
View bill samples to understand your energy use and charges.
With My Account, you can easily access services our customers use most:
- Pay bills online
- Customize your payment options
- Manage text and email alerts
- View your energy usage
- Enroll in special program options
- Maximize features of the SMUD App
Customer services
SMUD contacts
- General inquiries:
1-888-742-7683
CustomerServices@smud.org - Non-emergency SMUD equipment maintenance:
1-916-732-6043 - SMUD EV Advisor:
1-833-243-4236 - Energy efficiency equipment loan contacts:
1-916-732-5081 - SMUD Energy Store:
1-844-307-0443
Customer Service Center
6301 S St.
Sacramento, CA 95817