SMUD posts list of customers and vendors who have not yet cashed checks dated between Oct. 1, 2022, and Sept. 30, 2023. Click here to check the list
Contact us
Call 911 to report sparking or downed lines.
Check for outages in your area and get answers to frequently asked questions.
Monday - Friday
Residential: 7 AM - 7 PM
Commercial: 8 AM - 5 PM
Get help faster and email us securely when you log in to My Account.
Monday - Friday, 7 AM - 7 PM
Self-service available 24/7
English: 1-888-742-7683
Spanish: 1-866-651-4420
Monday - Friday, 8 AM - 5 PM
Self-service available 24/7
Construction services:
1-916-732-5700
Resources
Discover the many ways to pay your SMUD bill.
You may qualify for a discount based on your household size and income.
View bill samples to understand your energy use and charges.
With My Account, you can easily access services our customers use most:
- Pay bills online
- Customize your payment options
- Manage text and email alerts
- View your energy usage
- Enroll in special program options
- Maximize features of the SMUD App
Customer services
SMUD contacts
- General inquiries:
1-888-742-7683
CustomerServices@smud.org - Vegetation Management: 1-866-473-9582
- SMUD EV Advisor:
1-833-243-4236 - Energy efficiency equipment loan contacts:
1-916-732-5081 - SMUD Energy Store:
1-844-307-0443 - Substation maintenance and equipment support:
1-916-732-6043
Customer Service Center
6301 S St.
Sacramento, CA 95817