Contact us

Call 911 to report sparking or downed lines.

Check for outages in your area and get answers to frequently asked questions. 

Monday - Friday
Residential: 7 AM - 7 PM
Commercial: 8 AM - 5 PM

Get help faster and email us securely when you log in to My Account.

Monday - Friday, 7 AM - 7 PM
Self-service available 24/7

English: 1-888-742-7683

Spanish: 1-866-651-4420

TTY for hard of hearing: 
1-916-732-6630

TTY after hours: 1-916-732-5596

Monday - Friday, 8 AM - 5 PM
Self-service available 24/7

1-877-622-7683

Find my advisor

Construction services:
1-916-732-5700

Resources

Customer services

SMUD contacts

Monday - Friday, 8 AM - 6 PM

Customer Service Center
6301 S St.
Sacramento, CA 95817