The Home Energy Assistance Program (HEAP) is a utility payment program that can offer income-eligible residents of Sacramento a credit to their utility bill. Learn more about HEAP
Income-eligible assistance
You may qualify for a discount on your SMUD energy bill.
Residential customers
The Energy Assistance Program Rate (EAPR) provides a monthly discount on a qualified customer's energy bill. First, find out if you qualify using the tool below and then get access to the online application. See common discount amounts
Nonprofits
If you run a nonprofit that provides housing or temporary shelter for low-income residents, you may be eligible for a nonprofit discount.
Getting assistance is a simple process.
Get started: Do I qualify?
Enter a little information about your household to see if you qualify to apply for the EAPR discount.
If you qualify, you'll be prompted to apply online through My Account or download a mail-in application.
Monthly maximum EAPR discount
Amounts are based on how your income compares to the Federal Poverty Level and can include a discount on energy use and a $10 System Infrastructure Fixed Charge discount.
| EAPR discount | Federal Poverty Level (FPL) | 1-2 person household income* | 4 person household income* |
| $70 | 0% - 50% | up to $763 | up to $1,156 |
| $42 | >50% - 100% | $764 to $1,526 | $1,157 to $2,313 |
| $20 | >100% - 150% | $1,527 to $2,289 | $2,314 to $3,469 |
| $10 | >150% - 200% | $2,290 to $3,052 | $3,470 to $4,625 |
*monthly gross income
Questions?
Please view the Energy Assistance Program FAQs or call 1-888-742-7683.
Para obtener información, acerca de nuestro descuento de bajos ingresos en español.
Application languages offered
Descargue una solicitud (Spanish)
Завантажити додаток (Ukrainian)
Billing assistance
We offer several other options to help you pay your bill:
- Payment arrangements - See if you qualify for an installment plan or a minimum payment plan.
- Medical equipment discount - We may be able to help if you have higher electricity costs because of your medical equipment.
- Paperless billing - Receive an email when your bill is ready. You can view, pay and track it all online with My Account.
Financial assistance
Home Energy Assistance Program (HEAP)
You may qualify for more financial help through the Community Resource Project. Priority may be given to applicants based on the greatest need and income, vulnerable populations and households with young children. Learn more about HEAP
Apply online Download an application
HEAP contact information for Sacramento County residents
1-916-567-5200
Monday - Friday
8:30 AM - 12 PM, 1 - 3 PM
In addition to SMUD's EAPR discount, eligible customers qualify for SMUD's Energy Saver Bundle, which is a no-cost virtual or in-person energy evaluation of your home. A dedicated Energy Specialist will let you know how much energy each of your appliances uses and the best times to use them.
The assessment is designed to offer simple tips to help you save money on your electric bill. In addition, you'll:
- find out how to improve the air quality in your home
- get safety tips
- get answers to all of your energy-related questions
Schedule a free energy evaluation today so we can help you understand how to make energy efficiency improvements, reduce your carbon footprint and create a safer home with cleaner air.
Call 211
211 can refer you to more than 1,600 community services in the Sacramento area. Call 211 or visit 211.org
Broadband discount
Qualified customers can receive a discount up to $30 per month for internet service with the FCC's Affordable Connectivity Program.
Clean Cars 4 All
Get up to $9,500 to buy a new or used car and up to $2,000 toward charging equipment. Visit Clean Cars 4 All to see if you qualify.
Vulnerable Population program
We notify all customers of a de-energization event, but customers who opt-in to the Vulnerable Population program receive additional communications pre-wildfire season and potentially during the season.
Free tax prep
As a SMUD customer on EAPR, you can save an average of $200 in tax preparation fees and may qualify for thousands of dollars in credits. Learn more at yourfreetaxprep.org.
Nonprofit discount
We offer an Energy Assistance Program Rate (EAPR) discount for nonprofit agencies.
Nonprofits that provide housing or temporary shelter for low-income residents may be eligible for our EAPR discount for nonprofit agencies.
You may qualify for one of three programs if the residents you serve would otherwise be eligible for our residential EAPR:
- Residential EAPR
- Eligible Commercial and Industrial Rate (CITS-EAPR)
Is my nonprofit eligible?
Qualified accounts must meet the following requirements:
- The customer named on the SMUD account must be a nonprofit, IRC 501 (c) (3) organization.
- The account must be a nonprofit public (state, county, city, etc.) or private organization or have an Executed Regulatory Agreement that designates the property as affordable housing.
- The facility houses people who would otherwise qualify for our normal EAPR program (low-income households).
You will be required to show documents to verify the items above.
Contact us
If you have questions or need assistance, we’re here to help. Please log in to My Account to email or chat with us or call us at 1-877-622-7683, Monday through Friday, 8 AM to 5 PM.