For Immediate Release: December 19, 2023

SMUD’s Christmas and New Year’s holiday hours

SMUD’s Contact Center will close at 2 p.m. on Friday, December 23, 2023 and will be closed all day Monday, December 25, 2023 in observance of Christmas.

Regular business hours will resume on Tuesday, December 26, 2022:

Residential customer phone service

7 a.m. to 7 p.m.

1-888-742-SMUD (7683)

Commercial customer phone service

8 a.m. to 5 p.m.

1-877-622-SMUD (7683)

Customer lobby service

8 a.m. to 6 p.m.

Customer Service Center
6301 S St., Sacramento

Business offices

8 a.m. to 5 p.m.


SMUD will also be closed on Monday, January 1, 2024 in observance of the New Year's holiday and resume regular business hours on Tuesday, January 2, 2024.

SMUD's 24-hour electric outage number, 1-888-456-SMUD (7683) will continue operating throughout the holidays. If power goes out, customers should notify SMUD immediately. In the event of an electrical problem, customers should be prepared to give their address, phone number, nearest cross street and a brief description of the problem.

You can also view and report outages from your mobile device using the SMUD app, or go to, or follow us on Twitter: @SMUDUpdates for the latest outage information.