Financial assistance

We understand that sometimes it may be difficult to pay your electric bill. When this happens, we’re dedicated to helping you find a solution. We offer several discounts, programs and partnerships to make paying your bill easier.


SMUD offers several discounts to eligible residential customers to help lower your bill.

Payment arrangements

We're here to help when you need more time paying your bill.

We have several payment options available depending on your eligibility.

Option #1: Installments

If you need more time to pay your bill, add the current balance to next month's bill or divide it over several months.

Option #2: Minimum payment

Lower your current month's bill to prevent service disruption by paying the minimum required payment. The remaining balance will carry over to next month's bill.

Community assistance

We've partnered with these community organizations to help you in times of need.

Home Energy Assistance Program (HEAP)

through the Community Resource Project
Monday - Friday
8:30 AM - 12 PM, 1 - 3 PM

The Salvation Army

Monday - Thursday
9 AM - 4 PM; Friday, 9 - 11 AM

Sacramento Information Helpline

1-916-498-1000 or 211
Available 24/7

Additional programs

We offer several programs to help take control of your costs and track your electric use