Special Notice: Due to technology issues, SMUD is temporarily unable to accept payments at any of the remote pay stations such as grocery or Wal-Mart stores. In-person payments can be made only at the SMUD Customer Service Center located at 6301 S Street, Sacramento.

If you made a payment at a remote pay station between Saturday, April 22 and Thursday, April 27 there may be a delay in the payment being credited to your SMUD account. Affected customers will not be assessed late penalties and no accounts will be disconnected as a result of the issue. Payments through the mail, our website or by calling SMUD are not affected. Please accept our apologies as we work around the clock to correct the issue.

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Can I make payment arrangements? Can I get an extension? Can I make a partial payment?

Paying less than the total amount due may put your service in jeopardy of disconnection. For qualified accounts, payment arrangements are available through our automated telephone system or My Account.

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