SMUD prepared for winter storm
Report outages at smud.org/outages
SMUD is prepared for the strong winter storm that’s expected to produce widespread precipitation through Monday. The National Weather Service is forecasting windy conditions, with gusts up to 60 mph in the Sacramento region throughout the day on Sunday.
When storms knock out power, SMUD works around-the-clock to restore electric service safely and as quickly as possible. Customers are encouraged to report outages at our Outage Center at smud.org/outages and on the SMUD mobile app.
SMUD line crews, troubleshooters and other field personnel are ready to restore power to customers who may experience storm-related outages. SMUD also has additional staff on standby across the company that can be mobilized at a moment’s notice to respond to any outages, provide customer and other support needed as a result of the extreme weather that’s expected.
SMUD prepares for storms year-round by routinely maintaining equipment and trimming trees around power lines, but heavy wind and rain can blow branches into lines causing storm-related outages.
Safety is a top priority and SMUD is providing tips to help customers prepare for the storm.
Preparing for a storm: Prepare an emergency kit and store in an accessible place. Be sure to include:
- Fully charged cell phone, laptop and external battery banks
- Battery-operated clock
- Extra batteries
- Manual can opener
- Supply of water
- A battery-operated radio
- Charged internet hotspot
If the power goes out...
- Check to see if the lights are out in neighboring homes. If so, it’s likely a larger outage.
- Report the outage at smud.org/outages, via the SMUD mobile app or at 1-888-456-SMUD (7683).
If stormy weather knocks down a power line…
- Stay away and call SMUD at 1-888-456-SMUD (7683) or 911 immediately.
- Assume the line is “energized” and stay away and warn others to do the same.
- Do not remove fallen tree limbs or other debris from power lines. Tree limbs and other objects can conduct electricity that can shock anyone coming in contact with them.
SMUD prioritizes where crews will be sent during a storm:
- Public safety hazards (power lines down, poles down)
- Hospitals, critical flood control pumps and other facilities with large community impact
- Areas with large numbers of customers out of power
- Scattered, smaller outages
As the nation’s sixth-largest, community-owned, not-for-profit electric service provider, SMUD has been providing low-cost, reliable electricity to Sacramento County for more than 75 years. SMUD is a recognized industry leader and award winner for its innovative energy efficiency programs, renewable power technologies and for its sustainable solutions for a healthier environment. Today, SMUD’s power supply is on average about 50 percent carbon free and SMUD has a goal to reach zero carbon in its electricity production by 2030. For more information on SMUD’s Zero Carbon Plan and its customer programs, visit smud.org.