For Immediate Release: November 20, 2023

SMUD offices closed for Thanksgiving holiday

Sacramento Municipal Utility District offices will be closed on Thursday and Friday, November 23 and 24, 2023 in observance of the Thanksgiving holiday.

Regular business hours will resume on Monday, November 27:

Residential customer

phone service

7 a.m. to 7 p.m.

1-888-742-SMUD (7683)

Commercial customer phone service

8 a.m. to 5 p.m.

1-877-622-SMUD (7683)

Customer lobby service

8 a.m. to 6 p.m.

Customer Service Center
6301 S St., Sacramento

Business offices

8 a.m. to 5 p.m.

 

 

SMUD's 24-hour electric outage number, 1-888-456-SMUD (7683), will continue operating throughout the holiday. If power goes out, customers should notify SMUD immediately. In the event of an electrical problem, customers should be prepared to give their address, phone number, nearest cross street and a brief description of the problem.

You can also view and report outages from your mobile device using the SMUD app, or go to smud.org/Outages, or follow us on Twitter: @SMUDUpdates for the latest outage information.