For Immediate Release: December 20, 2018

SMUD’s Christmas and New Year’s holiday hours

SMUD’s Contact Center and business offices will close at 2 p.m. on Monday, December 24, 2018 and will be closed all day Tuesday, December 25, 2018 in observance of Christmas.

The following regular business hours will resume on Wednesday, December 26:

Residential customer phone service

7 a.m. to 7 p.m.

1-888-742-SMUD (7683)

Commercial customer phone service

8 a.m. to 5 p.m.

1-877-622-SMUD (7683)

Customer lobby service

8 a.m. to 6 p.m.

Customer Service Center
6301 S St., Sacramento

Business offices

8 a.m. to 5 p.m.


SMUD will also be closed on Tuesday, January 1, 2019 in observance of the New Year's holiday.

SMUD's 24-hour electric outage number, 1-888-456-SMUD (7683) will continue operating throughout the holiday. If power goes out, customers should notify SMUD immediately. In the event of an electrical problem, customers should be prepared to give their address, phone number, nearest cross street and a brief description of the problem.