Safety contacts

In case of emergency: call 911


Report an outage


1-888-456-7683
for sparking or downed lines (only after calling 911 first) and outages

1-800-877-7683
for pipeline damage (particularly when digging)

1-888-742-7683
to verify work in your neighborhood or other safety concerns 

Our crew's safety helps ensure your safety. 

We work in your neighborhood and around our community 365 days a year to provide you with safe, reliable electric service. We're maintaining our substations, replacing underground power equipment, inspecting our power lines and trimming trees away from those power lines to prevent power outages.

Thanks for your help to keep our crews safe while the job gets done. 

If you have any concerns about individuals working in your neighborhood, feel free to ask for verification. Our employees always carry photo ID. You can call us at 1-888-742-SMUD (7683) and we'll confirm with employee name and ID number. 

Safety tips

Get tips for safe driving.
Watch out for downed power lines and other equipment.
What to do before, during and after the storm.
Take precautions both indoors and out.
Learn about our wildfire safety efforts.
Learn about gas pipeline safety and how to respond to a leak.