You're our priority

Our representatives are available to serve you Monday - Friday, 7 AM to 7 PM

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We're here when you need answers.

We’re passionate about improving our services and making sure you have the best SMUD experience.

It's easy to get the answers you need about billing, electricity usage, rebates, special programs and more.

Simply log in to My Account to start a chat.

Working mom on a laptop and her daughter doing schoolwork

Easily multi-task with chat

Live chat allows you to get some questions answered while still being engaged with the things that matter most. 


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We're here to serve you

You can rest assured that when you chat with our support staff, their focus is on you and getting the answers you need.