Create an online account and you can log on to see your bill or power usage and manage your account.
We offer a variety of convenient ways to pay your bill
We can help you start and stop service, and report problems.
Helping with expensive electrical repairs and protecting your appliances.
Understanding your electricity rates
Learn about the new smart meters, the foundation for the smart grid.
Need more information?
Here's how you can contact us.Learn More
Ease the hassle of moving
Moving Connections can help you get set up with phone, cable, Internet and more.Discover this free service
Frequently Asked Questions
- What is the minimum that can be paid to prevent disconnection?
If you have received a telephone reminder regarding your unpaid SMUD bill, the full past-due charges need to be paid to avoid interruption of your service.
- Why is my bill so high?
Here's the brief answer. (Click "View all" below for a fuller answer.) 1: Make sure your last payment has been credited to your account. 2: Check your daily usage information on your bill. Make sure it's within 5 kWh of the last bill's total. 3: Check the number of days billed. SMUD billing periods range from 27 to 34 days. 4: Have you added appliances? Had overnight guests?
- Can I make payment arrangements? Can I get an extension?
For qualifying accounts, payment arrangements are available through our automated telephone system -- 888-742-7683.
- Can I pay for someone else's account? For free?
Yes. Through smud.org you can choose to make a one-time payment for no charge. You will need the SMUD account number and the ID number from the invoice remittance stub.
- What is my balance?
Your account balance can be obtained either from the automated phone system or by signing into Manage Your Account at smud.org. Your account number is required.