Privacy Policy Statement

Terms of use

By using this site, user acknowledges and accepts all terms of use outlined herein. User understands unauthorized attempts to upload or change information on this Web site is prohibited under the Computer Fraud and Abuse Act of 1986.

General privacy

SMUD is firmly committed to user privacy. Any information that can be used to identify individual customers is collected only with user permission. This policy discloses types of information collected, how information is collected, and addresses the end use of collected information.

Information that cannot be used to identify individual users

Collected information includes your internet service provider address, your browser type and plug-ins, pages visited, time of day you logged on, and your computer's operating system. Raw data logs of the Web server may be analyzed to determine general audience interests and Web site design requirements.

Information that can be used to identify individual users

Sensitive customer information will never be stored on our Web server or in cookies. Generally, customer information will only be used for SMUD purposes and will be treated with the same security precautions as data gathered by other means (i.e., telephone, written forms, mail-in information, etc.). As a general rule information will not be given to outside entities, such as contractors, direct marketers, or other non-SMUD public or private sector organizations except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it or in the good faith belief that such action is necessary to (i) protect and defend the rights and property of SMUD and (ii) act in an emergency to protect the personal safety of our customers or the public.

1. Registration forms for Energy & Technology Center classes, sign-up for specific SMUD programs, or requests for specific information may request a user to submit their name, phone number, fax number, street address, e-mail address, account number, or other information that can be used to identify that individual.
2. Customer contests may require specific information that can be used to identify that individual.
3. This site may use cookies to deliver personalized content, remember your entries on interactive pages, surveys, or passwords.
4. E-mail addresses will only be used to respond to specific customer requests.

Users have the opportunity to opt-out of receiving communications from SMUD at the point where we request the information. Users may review, modify, or delete their personal information by sending a request to the operator for SMUD's Web site:

Ralph Frattura
Sacramento Municipal Utility District
P.O. Box 15830 MS-B401
Sacramento, CA 95852-1830
916-732-5681
rfrattu@smud.org

Children's privacy notice for parents

This Web site complies with guidelines specified by the Children's Online Privacy Rule which became effective on April 20, 2000. The FTC maintains a special Web page with more information for children and parents.
Currently, this Web site does not collect personal information from children under 13 years of age. Students who are 12 and younger may request information or register to attend SMUD's Science on Saturday or Summer Science classes in the Energy & Technology Center by mail.

Sacramento Municipal Utility District
Energy & Technology Center
P.O. Box 15830, M.S. A226
Sacramento, CA 95852-1830
916-732-6229

Students 13 years of age and older may request information or register to attend SMUD's Science on Saturday or Summer Science classes in the Energy & Technology Center through this Web site. Collected information may be used to correspond with the student, and may include:

• Name
• Street address
• Phone number
• E-mail address

Information may be used by SMUD to insure successful participation in the activity and to track schools participating in SMUD educational programs, and may include:

• Age
• Grade level
• Specific experience
• Name of school

Collected information is not stored on the Web server. All student information is maintained by:

SMUD does not disclose information collected from children to third parties. Parents can review their child's personal information, ask to have it deleted and refuse to allow any further collection or use of the child's information by contacting SMUD's Web site operator:

Ralph Frattura
Sacramento Municipal Utility District
P.O. Box 15830 MS-B401
Sacramento, CA 95852-1830
916-732-5681
rfrattu@smud.org

Identity of the requesting parent will be verified by SMUD using your account number by e-mail, phone call, or written letter. Cookies may be used for remembering user input on interactive pages, such as games.
SMUD Children's Online Privacy Policy.

Security statement

The Sacramento Municipal Utility District has created this security statement in order to demonstrate our firm commitment to security. This site has security measures in place to protect the loss, misuse, and alteration of the information under its control. Please keep in mind, however, that no data transmission over the Internet or any wireless network can be guaranteed to be 100 percent secure.

As a result, we cannot guarantee the security of any information you transmit using our Web site, and you transmit such information at your own risk. SMUD further does not assume responsbility for use or disclosure of your information that are the result of unauthorized or illegal access to our systems or those of our vendors or partners.
SSL security is implemented at any stage of the information gather process that requires personal information.
Secure Socket Layer, SSL is a security protocol used for securing communications on the Web. This protocol was originally developed by Netscape Communications and has now become an industry standard.
A protocol is a set of rules or procedures.

SSL technology takes a message and runs it through a set of steps that "scramble" the message. This is done so that the message cannot be read while it is being transferred. This "scrambling" is called Encryption. When the message is received by the intended recipient, SSL unscrambles the message, checks that it came from the correct sender ["Server Authentication"] and then verifies that it has not been tampered with ["Message Integrity"]. Your browser will give an indication that SSL security is being used by showing some sort of icon in the status bar area (e.g., a blue key or a closed lock icon) of your screen. See your browser's documentation for more information. If you have any questions about this security statement or the practices of this site, you can contact:

Sacramento Municipal Utility District
P.O. Box 15830 MS-B401
Sacramento, CA 95852-1830
916-732-5681
rfrattu@smud.org

Policy updates

Changes to SMUD legal notices and Web policies will be posted on this page.

Accessibility

It is intended that all information on this Web site be accessible to all visitors. If you use a voice browser you may request a text version of PDF files and the Greenergy® Power Content label. Send requests for text files and report other page formatting problems to webstaff@smud.org.

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