Contact SMUD
All phone numbers are the 916 area code unless otherwise noted.
Report a power outage or downed power lines
Customer Service
For Residential Customers
1-888-742-SMUD (7683)
Hours: 7 a.m. - 7 p.m.
Monday - Friday
customerservices@smud.org
- TDD service 8 a.m. - 6 p.m.: 732-6630
- TDD after business hours: 732-5596
(Note: Requires use of an electronic text communication device for the hearing impaired)
- Call before you dig (Underground Service Alert): 1-800-227-2600
For residential customer service in Spanish
1-866-651-4420
For Commercial Customers
Commercial Account Management Center
1-877-622-SMUD (7683)
Hours: 8 a.m. - 5 p.m.
Monday - Friday
Addresses
Headquarters building street address: 6201 S St., Sacramento 95817
Customer Service Center street address: 6301 S St., Sacramento 95817
Mailing address: P.O. Box 15830, Sacramento 95852-1830
Receiving: 1708 59th St., Sacramento 95817-1889
Administration
- Administrative offices: 452-3211
- Board of Directors: 732-6155; phone mail: 732-5350
- Careers: 732-6046
- Contracting opportunities: Information is on our SMUD Suppliers page
- Economic development: 1-877-768-3674; econdev@smud.org
- Electric vehicles: 732-5283
- Energy Assistance Program: 1-866-675-6624
Distribution services
- Design scheduling: 732-6855; e-mail scheduling
- Construction scheduling: 732-5892; e-mail scheduling
- Commercial service requirements: 732-5700
- Residential service requirements: 732-5700
Energy services
Recreation Areas
- Crystal Basin:1-530-644-2349
- Rancho Seco Park: 1-209-748.2318
Other programs and services
- Outages/downed lines: 1-888-456-SMUD(7683)
- EMF questions: 732-6009
- Low voltage/power surges: 732-6337
- Radio-TV interference: 732-6335
- Peak Corps: 1-888-742-7683: eanswer@smud.org
- Shade tree program: shadetree@smud.org.
- Solar/PV Pioneers: 732-5501, eanswer@smud.org
- Speakers bureau: 732-5104
- Tree trimming: 732-5854
- Utility theft hotline: 732-6594
- Weatherline: 646-2000
- Wood chips: 732-5854
- Claim Form: download the form for filing a claim against the Sacramento Municipal Utility District.
All other phone numbers: 452-3211
Comments and questions about SMUD's Web site can be directed to webstaff@smud.org.
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