About SMUD
The Sacramento Municipal Utility District is a community owned electric utility governed by a seven-member Board of Directors. Serving 592,000 customers and a total population of about 1.1 million, SMUD is the sixth-largest public utility in the country.
SMUD’s 900-square-mile service territory encompasses Sacramento County and a small portion of Placer County.
SMUD has been providing public power to the Sacramento region since 1946. The SMUD Board’s vision is to empower its customers with solutions and options that increase energy efficiency, protect the environment, reduce global warming, and lower the cost to serve its region. SMUD’s energy efficiency and renewable energy programs are recognized nationally for their leadership and innovation.
For each of the last eight years, SMUD has received the highest customer satisfaction ratings of any utility in the state in the J.D. Power and Associates survey. SMUD received the second-highest score in the nation for commercial customer satisfaction in 2010.
Regular business hours
- Customer phone service: 7 a.m. to 7 p.m., 1-888-742-SMUD (7683)
- Customer lobby service: 8 a.m. to 6 p.m., Customer Service Center, 6301 S St., Sacramento
- Business offices: 8 a.m. to 5 p.m.
Featured information
Quick guide to programs and services: SMUD has programs to meet the needs of our customer-owners. You'll find services to help with your home, your bill, the environment and our neighbors. More
Public notices and Reports: From the annual report and SMUD's budget to rate proposals; view and download the documents or reports you're looking for here. More.
SMUD's stairway of power: With 11 reservoirs and eight powerhouses, the Upper American River Project generates enough electricity to supply nearly 15 percent of the needs of SMUD customers. More
Greenhouse gas reduction principles: The SMUD Board has adopted principles for reducing greenhouse gas emissions. More
More about SMUD: Links to other topics
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