Special Notice: Due to technology issues, SMUD is temporarily unable to accept payments at any of the remote pay stations such as grocery or Wal-Mart stores. In-person payments can be made only at the SMUD Customer Service Center located at 6301 S Street, Sacramento.

If you made a payment at a remote pay station between Saturday, April 22 and Thursday, April 27 there may be a delay in the payment being credited to your SMUD account. Affected customers will not be assessed late penalties and no accounts will be disconnected as a result of the issue. Payments through the mail, our website or by calling SMUD are not affected. Please accept our apologies as we work around the clock to correct the issue.

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Low-income assistance

The Energy Assistance Program Rate (EAPR) offers our eligible low-income customers a discount on their monthly energy costs.

Qualified customers that participate in EAPR will have discounts of 48% on all electricity usage, with a maximum discount cap of $42 per month. The maximum discount includes a $11.50 discount on the $20 monthly system infrastructure fixed charge.

For customers with wells, the cap is increased to $54 per month.

Does your household qualify?

The chart below will help you determine if your household qualifies under EAPR income guidelines. For answers to common questions and to apply, download an application, or call 1-888-742-7683.

Para obtener información acerca de nuestro descuento de bajos ingresos en español, haga clic aquí.

EAPR income guidelines* (effective January 1, 2017)

Persons in Household Monthly Income Annual Income
1 - 2 $2,670 $32,040
3 $3,360 $40,320
4 $4,050 $48,600
5 $4,740 $56,880
6 $5,430 $65,160
Additional members (each) $693 $8,320

*Households are eligible for the discounted rate if their income doesn't exceed 200 percent of the federal poverty level. These figures reflect that percentage.

Other bill assistance
For more ways to receive help with your bills, please visit our Payment Assistance page.

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Energy savings begin here

Find great ways to save on your enrgy usage.

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