For Immediate Release: January 19, 2017

SMUD crews working around the clock to safely restore power to customers affected by last night's storm

Last night's winter storm brought considerable rain and very high winds to the Sacramento region, causing significant outages in SMUD's service territory. More than 140,000 customers were out of power at some point during the night. A full complement of SMUD crews worked through the night and morning and as of early afternoon today, approximately 5,400 customers are still without power.

Due to the volume of outages and their dispersion across SMUD's territory, some smaller outages may take as long as 48 hours to repair and restore. SMUD appreciates its customers' patience and understanding while their crews continue to work as quickly as possible.

SMUD prioritizes restoration work in the following order:

  1. Public and employee safety, such as downed live wires, poles and other energized facilities
  2. Major generation, transmission and distribution facilities
  3. Police and fire facilities, water, sewage and storm pumps, hospitals and mass transportation systems
  4. Large outages in which SMUD can restore the greatest number of customers in the shortest period of time
  5. Smaller outages

SMUD crews are working 24/7 to get as many customers restored as possible ahead of tonight's incoming storm. High winds with gusts over 50 mph are expected and could cause another series of outages. SMUD urges customers to be prepared in case of an outage and to stay away from and report downed lines or poles by calling 911 or 888-456-7683 immediately.

SMUD customers can report outages by visiting smud.org/outages on a mobile device, or by calling 888-456-7683. They can learn more about preparing for outages at smud.org/storms.