For Immediate Release: December 20, 2019

SMUD’s Christmas and New Year’s holiday hours

SMUD’s Contact Center and business offices will close at 2 p.m. on Tuesday, December 24, 2019 and will be closed all day Wednesday, December 25, 2019 in observance of Christmas.

The following regular business hours will resume on Thursday, December 26:

Residential customer phone service

7 a.m. to 7 p.m.

1-888-742-SMUD (7683)

Commercial customer phone service

8 a.m. to 5 p.m.

1-877-622-SMUD (7683)

Customer lobby service

8 a.m. to 6 p.m.

Customer Service Center
6301 S St., Sacramento

Business offices

8 a.m. to 5 p.m.


SMUD will also be closed on Wednesday, January 1, 2020 in observance of the New Year's holiday.

SMUD's 24-hour electric outage number, 1-888-456-SMUD (7683) will continue operating throughout the holiday. If power goes out, customers should notify SMUD immediately. In the event of an electrical problem, customers should be prepared to give their address, phone number, nearest cross street and a brief description of the problem.

You can also view and report outages from your mobile device at or follow us on Twitter @SMUDUpdates for the latest outage information.