Paying your commercial bill
SMUD offers several options for paying your utility bill:
Online
Safe, secure eBill is the easiest way to pay, from your checking account or with an American Express card. (A 3-percent fee applies to each American Express payment.) Click here to get started. Our eBill service also offers a fast easy way to check your usage and enroll in SMUD programs.
Mail
To pay by mail, write your account number on your check, include your payment stub if possible and send to:
- SMUD
P.O. Box 15555
Sacramento, CA
95852-1555
Telephone
To pay by phone, call our Customer Services line toll-free at 1-877-622-SMUD (7683) during business hours (M-F 8 a.m. - 5 p.m.) to authorize an electronic payment from your checking account (this option requires a $4.25 service charge per transaction). You may also pay via American Express. A low 3 percent fee applies to each American Express payment.
In person
You may pay in person at our Customer Service Center, 6301 S St. (corner of 65th Street, just north of Highway 50), or visit one of our pay stations.
Electronic funds transfer
For check-free convenience, you can arrange to have your bill paid automatically every month through our Electronic Funds Transfer service. You will still receive a SMUD bill for your records, and your checking account will be automatically debited on the due date of your bill. This service is free of charge. For more information, call 1-888-742-SMUD (7683) or e-mail customer services. You can also download the EFT form. (Requires Adobe Acrobat Reader .)
Stop, start or transfer service
To start, stop or move your SMUD service, use our online service or call our Customer Services line toll-free at 1-877-622-SMUD (7683) during normal business hours.
TDD service and foreign language services
- For TDD service, call 916-732-6630 during business hours or 916-732-5596 after hours. (Note: Requires use of an electronic text communication device for the hearing impaired)
- Foreign Language Service: Transact SMUD business in any of 140 languages. For more information, call 1-877-622-SMUD (7683) or e-mail commercial@smud.org.
PG&E payments accepted
Drop off your PG&E bill payment at one of SMUD's Customer Service Center. PG&E also accepts SMUD payments. Allow two work days for payments to post.
Looking to save on your electric bill?
Is your business spending more than it should on energy? Conduct an online energy audit of your facility and identify easy ways to lower your electric bill.
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