Forgot your password?
Not Registered? Sign Up
Manage your account
A Place to Play
As part of its commitment to the community it serves, SMUD offers two popular recreational areas and a wilderness preserve. You'll find lots to do, whether you want to be active or just relax. More.
Contact SMUD
Headquarters building street address: 6201 S St., Sacramento 95817
Customer Service Center street address: 6301 S St., Sacramento 95817
Mailing address: P.O. Box 15830, Sacramento 95852-1830
Receiving: 1708 59th St., Sacramento 95817-1889
All phone numbers are the 916 area code unless otherwise noted.
Report a power outage or downed power lines
- 1-888-456-SMUD (7683)
Customer service
For residential customers
1-888-742-SMUD (7683)
Hours: 7 a.m. - 7 p.m.
Monday - Friday
customerservices@smud.org
- TDD service 8 a.m. - 6 p.m.: 732-6630
- TDD after business hours: 732-5596
(Note: Requires use of an electronic text communication device for the hearing impaired) - Call before you dig (Underground Service Alert): 1-800-227-2600
For residential customer service in Spanish
1-866-651-4420
For commercial customers
Commercial Account Management Center
1-877-622-SMUD (7683)
Hours: 8 a.m. - 5 p.m.
Monday - Friday
Administration
- Administrative offices: 452-3211
- Board of Directors: 732-6155; phone mail: 732-5350
- Careers: 732-6046
- Contracting opportunities: Information is on our SMUD Suppliers page
- Economic development: 1-877-768-3674; econdev@smud.org
- Electric vehicles: 732-5283
- Energy Assistance Program: 1-866-675-6624
Distribution services
- Design scheduling: 732-6855; e-mail scheduling
- Construction scheduling: 732-5892; e-mail scheduling
- Commercial service requirements: 732-5700
- Residential service requirements: 732-5700
Energy services
- Residential: 1-888-742-7683; eanswer@smud.org
- Commercial: 732-6609
- Energy & Technology Center: etcmail@smud.org; 732-6738
- Graffiti service: 732-6043
Recreation Areas
- Crystal Basin:1-530-644-2349
- Rancho Seco Park: 1-209-748.2318
Other programs and services
- Outages/downed lines: 1-888-456-SMUD(7683)
- EMF questions: 732-6009
- Low voltage/power surges: 732-6337
- Radio-TV interference: 732-6335
- Peak Corps: 1-888-742-7683: eanswer@smud.org
- Shade tree program: shadetree@smud.org.
- Solar/PV Pioneers: 732-5501, eanswer@smud.org
- Speakers bureau: 732-5104
- Tree trimming: 732-5854
- Utility theft hotline: 732-6594
- Weatherline: 646-2000
- Wood chips: 732-5854
All other phone numbers: 452-3211
Comments and questions about SMUD's Web site can be directed to webstaff@smud.org.