Forgot your password?
Not Registered? Sign Up
Manage your account
Customer Service
"I particularly like the people, the benefits and our employee association. I've been here 17 years and had the opportunity to work in a variety of areas - Human Resources, Field Services, Accounting and now Customer Services. I enjoy assisting customers with any SMUD issues and helping other departments understand Customer Services procedures."
Sylvia, Customer Service Representative
Benefits
SMUD offers a comprehensive benefits package that includes competitive pay, health plan coverage, income protection, retirement and savings plans, and much more:
Health care
A choice of comprehensive medical, dental, and vision plans.
Personal leave
Regular employees begin accruing upon employment (either two or three weeks, depending on employee group).
Sick leave
Thirteen days per year. Unused sick leave accumulates without limit. Conversion of unused sick leave applies to retirement credit.
Holiday pay
Nine paid holidays per year plus floating holidays (up to four days).
Retirement plans
Retirement benefits provided through the California Public Employees Retirement System (CalPERS). SMUD contributes into CalPERS for all employees. Additionally, all SMUD employees participate in Social Security.
Deferred compensation
457 and 401(k) plans are available.
Income protection programs
In addition to income protection plans offered under the Flexible Benefits Program, we provide income protection in the event of off or on-the-job accident/illness, such as:
- Workers' compensation
- Extended workers' compensation pays 85% of salary
- Basic long-term disability plan pays 50% of salary
- Flexible work hours
- On-site child care/development center for children 0-5 years
- On-site fitness center
- CalPERS long-term care program
- Credit union
- Paid education/employee development program
- Employee discount program
- Safety awards bonus program
- Free employee parking
- Personal computer purchase program
- Social/recreational employee association
- Camping privileges in the Sierra
- Employee Assistance Program
- Close proximity to Sacramento Regional Light Rail
- Rideshare Program/commuter vans
- Easy access to major freeways